Bullet-proof business product delivery
Consultant & Enablement Coach
Empowering professionals to find balance and inner re-connection
Professional Experience

What I Solve

I help clients uncover what’s really holding them back, design practical solutions that work in the real world, and confidently turn insight into implementation through a structured, human-first approach.

Enablement Coaching

I help high-performing professionals—individually or in teams—move past:

  • burnout, overwhelm, and imposter syndrome
  • feeling blocked, disconnected, or off-track from their goals

Product Bullet-Proofing

I strengthen product offerings, delivery, and client journeys by addressing:

  • gaps in product creation, rollout, and positioning
  • root causes behind user complaints, rework, and delivery strain

Streamline Systems and Workflows

I design and utilize practical tools, frameworks, and operating rhythms to resolve:

  • breakdowns across product-to-client processes
  • friction points affecting change, delivery, and team effectiveness
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Who I Solve For and How We Win Together

My range of services are designed to meet the unique needs of different segments.

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Small or Medium Enterprises & Corporations

Organizations seeking structured support with product development, process redesign, execution discipline, and change initiatives that require clarity, coordination, sustainable delivery.

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Project & Product Delivery Launch Teams

Cross-functional teams responsible for launching products or initiatives who need alignment across strategy, execution, and delivery to move work from planning into measurable outcomes.

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Professionals & Entrepreneurs

Individuals feeling overwhelmed, stuck, or misaligned who need guidance to establish clarity, balance, and sustainable growth across their personal and professional development. 

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Ready to Get To Work?

 

I work with professionals and teams who are ready to move from confusion, to insight, to execution— with clarity, structure, and follow-through that actually sticks.

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Professional Highlights

15+ years of experience across product, operations, process and strategy—
helping organizations move from complexity to execution with confidence.

Most recently, Senior Product Owner & Business Lead at RBC Caribbean.

M.S. Business Psychology
PMP | CSPO | BBA

Expertise & Credentials
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1

RBC Caribbean Originations Program

Led the design and implementation of RBC Caribbean’s first end-to-end digital account opening platform, integrating six systems across 10 countries.

2

Transformational Process Redesign

Reduced personal account opening errors from 80% to 5% over five years through strategic redesign, governance, effective stakeholder engagement, and quality change management.

3

ECACH Implementation

Led the delivery of a landmark electronic cheque clearing system through close partnership regional teams, vendors, competitor banks, and regulators.

4

Core Banking Module Implementation

Led the testing and change management for the implementation of the treasury and fixed deposit modules of a crown jewel platform. 

What The People Are Saying

What I appreciated most was Kara’s ability to put the client, including the employee experience, at the centre of every decision. … Kara also brought a positive energy into every interaction. Her approach inspired confidence, elevated the teams and individuals around her, and contributed to a collaborative and productive environment.

Mani Jahangoshahi, Banking Executive | P&L Leadership | Product and Digital Innovation

…Kara’s coaching style is very personalized. She is such an attentive listener, and asked open ended questions in a way that help you to realize and work through your goals and roadblocks on your own. During our weekly meetings, we would set stepping stone goals to help me reach my overall goal….

Abigail Kent, Contract Management Account Manager

Kara is a highly capable and skilled leader that’s able to rally teams around “why” we’re aspiring to make a change and seamlessly creates excitement and a coalition of support to execute the journey with excellence. 

Jesse De Lima, Digital and Transformation Senior Director
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